Question 1

What is CourtLoom?

Accepted Answer

CourtLoom is an online platform that provides tools, templates, and guidance for California family law matters. We help individuals understand divorce procedures, generate legal documents, and navigate family law processes. However, CourtLoom is not a law firm and does not provide legal advice.

Question 2

Is CourtLoom a law firm? Does it provide legal advice?

Accepted Answer

No. CourtLoom is not a law firm, and we do not provide legal advice. Our service is informational and educational. We provide tools and templates to help you understand and navigate California family law, but the guidance we provide is not legal advice. For legal advice specific to your situation, you must consult with a licensed California family law attorney.

Question 3

Do I need an attorney to use CourtLoom?

Accepted Answer

No, you do not need an attorney to use CourtLoom. However, we strongly recommend consulting with a licensed attorney before making final legal decisions or filing documents in court.

Question 4

How much does CourtLoom cost?

Accepted Answer

CourtLoom offers a Free Plan with limited access to templates and guidance. Our Pro Plan costs $29/month (or $22/month if you pay annually). You can cancel your subscription anytime without penalty.

Question 5

What is your refund policy?

Accepted Answer

Refunds for subscription fees are not provided for partial months. However, if you purchase an annual subscription, you can receive a refund within 14 days of purchase, provided you have not significantly used the service.

Question 6

Is CourtLoom only for California?

Accepted Answer

Yes, CourtLoom is designed specifically for California family law matters. Laws vary significantly by state.

Question 7

What California family law forms and topics does CourtLoom cover?

Accepted Answer

CourtLoom provides tools and guidance for common California family law matters, including divorce and dissolution, child custody and visitation, child and spousal support calculations, property division, form preparation, and filing guidance.

Question 8

Does CourtLoom have a property division tool?

Accepted Answer

Yes. Our free Marital Property Balance Sheet lets you list all community assets and debts, assign each to either spouse or split equally, and instantly calculates the equalization payment.

Question 9

Is my information secure on CourtLoom?

Accepted Answer

We take data security seriously. CourtLoom uses industry-standard encryption, secure servers, and access controls to protect your information. We do not sell your personal information to third parties.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime through your account settings. Cancellation takes effect at the end of your current billing period.

Question 11

Is the information on CourtLoom current and accurate?

Accepted Answer

We work hard to keep our information current and accurate. However, California family law changes frequently, and court procedures may vary by county or judge. You should always verify important information with current legal resources or a licensed attorney.

Question 12

Does CourtLoom use AI? Should I trust AI-generated content?

Accepted Answer

CourtLoom uses artificial intelligence to help generate guidance and content. However, AI can make mistakes and may produce inaccurate or outdated information. You should never rely solely on AI-generated content for important legal decisions.

Question 13

Will courts accept documents prepared with CourtLoom?

Accepted Answer

Documents prepared with CourtLoom may or may not be accepted by courts, depending on whether they comply with current court rules, local rules, and technical requirements. We recommend having all documents reviewed by a licensed attorney before filing.

Question 14

How do I get customer support?

Accepted Answer

You can contact our support team at support@courtloom.com. We typically respond to inquiries within 1-2 business days.

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